The Laboratory Supervisor will perform waived, moderate and high complexity testing to ensure adequate operation of laboratory services at NCH. The Lab Supervisor will communicate the state of laboratory functions to the Ancillary Director on a regular basis. This position will make recommendations and participate in the planning, organization and coordination of the overall operation of the Laboratory Department. These services are provided in the Laboratory, the Emergency Department, Rawhide Clinic and hospital inpatients. This individual must have the ability to communicate effectively with all members of the health care team. The Laboratory Supervisor will maintain a high level of professionalism, which positively promotes the image of the hospital. The Supervisor will have the ability to educate patients and families as to the nature of procedures. This will require the possession of better than average interpersonal skills. This position will require the ability to follow complex instructions and to perform multiple tasks simultaneously. The Lab Supervisor will participate in daily functions of the laboratory and must be available some nights and weekends.
Establish, review and revise laboratory policies and procedures. Establish, review and revise quality assurance procedures for the laboratory. To review preventative maintenance for equipment and instruments. Reviews and is knowledgeable about equipment and instrument contracts. Review patient reports and billing charges to assure appropriate patient care. Train and encourage staff compliance with safety regulations and use of personal protective equipment. Train and encourage staff compliance with HIPAA regulations. To assure the compliance of departmental and institutional policies, procedures, and regulations. Train, supervise and assist in the evaluation of work performance of the departmental staff. Develop and make recommendations regarding work performance standards. Assure appropriate staff coverage and workloads. Provide technical expertise as needed or requested. Participate in long range planning for new hospital departmental services and in developing and maintaining departmental budgets. Maintain departmental supplies. Maintain departmental equipment and instrument requirements. Consult and communicate when adding procedures and resolving problems. Submit the necessary laboratory surveys, quality control and calibration verifications for review as required. Consult and maintain a relationship with the State of Wyoming Public Health Officials. Assure the appropriate disease state statistics are reported as required. Maintain continuing education credits and help monitor staffs’ continuing education credits. This individual will maintain CLIA licensure standards of practice in the laboratory and prepare for CLIA inspections as well as State Survey and any other regulatory standards.
Performs Venipuncture and Arterial Collection. Follows laboratory standard practice for obtaining and evaluating the acceptance of specimens.
Performs hematological tests and urinalyses: Accomplishes standardized qualitative and quantitative evaluation of erythrocytes, leukocytes, and thrombocytes and performs manual differentials. Performs coagulation studies. Performs chemical, macroscopic, and microscopic urine specimen examination.
Performs chemical analyses: Tests specimens using chemistry analyzers. Calibrates and maintains instruments. Makes necessary calculations and reports data to supervisors. Performs dilutions as required. Reviews procedures for timeliness and accuracy.
Blood Banking duties: Follows NHLC’s blood component policies and procedures for blood procurement, storage and emergency release. Adheres to policy and procedures when performing blood banking testing.
Performs microbiological and serological tests: Is familiar with and proficient at obtaining the correct specimen for any primary cultures to be sent out for culturing. Performs general and specified serological tests for identifying antibodies and antigens specific to disease.
Accomplishes general medical laboratory duties: Takes all necessary precautions (uses universal precautions) to maintain safe conditions in the laboratory for both patients and laboratory personnel. Performs preventative maintenance procedures on laboratory equipment. Performs, evaluates and interprets laboratory quality control procedures. Prepares reagents and controls for use in test performance. Prepares specimens for shipment to reference laboratories; processes outgoing specimens for medical laboratory analyses in other facilities. Acquires the necessary continuing education hours. Follows good standard laboratory practice.
*Employees are held accountable for all duties of this job.
In the absence of the Ancillary Director, all other laboratory staff including other Medical Technologists, MLT’s, lab technicians and phlebotomists.
Knowledge, Skills, and Ability:
Knowledge, Skills, and Ability:
Must have the ability to read, write, and understand English. Can follow compliance to CLIA standards and state of Wyoming regulations. Follows advances in laboratory technology. Can perform basic supervisor duties. Can use Microsoft Excel and Word programs. Can operate office equipment. Has knowledge of and can demonstrate rules for safe exposure and handling of chemical and biological hazards. Can follow compliance to HIPAA regulations.
Education or Formal Training:
- Required an Advanced Degree in Medical and Lab Technology or a combination of Bachelor’s Degree plus 5 years of laboratory work experience.
- Required national accredited certification for a Medical Technologist.
- BLS Certification
Prefer some management experience
Has been lead contact for a CLIA inspection.
Has worked at a Critical Access Hospital for a minimum of 1 year.
Working in a hospital creates a unique work environment of both confidentiality and hospitality. The addition of an Extended Care Facility to the organization creates of a level of expectation for the behavior of all employees when interacting with the residents on a daily basis. This is the residents’ home and as such requires an additional level of attention to detail from all staff. An interaction with staff, patients and patients families also occurs on a daily basis.
The job will generally be performed 98% of the time in doors with minimal outside exposure unless the individual is required to move between buildings on the NHLC campus. Normal noise levels (those of business office with large equipment) can be expected.
This position spends 80% of their working day standing, walking, kneeling, or bending over. In addition, this individual is expected to be able to lift up to fifty (50) pounds using proper body mechanics. The ability to reach overhead is also important. Personal protective equipment is used as needed. If accommodation due to allergies, skin sensitivity or some other physical impairment is needed it is important to discuss this with the supervisor in a timely manner. The other 20% of the time may be spent working at a computer station or sitting in other work areas.